our web shop is open and we are shipping your orders! you should expect delays as we are ensuring our staff is able to work safely. additionally, shipping is taking a little longer as many delivery companies are also facing similar restrictions and higher order volumes. if you have any questions, we are available. please contact us. thank you more than ever for continuing to support keepod.

can i get free samples?
we do not send free samples.

can i get free stickers?
yes. we ship free stickers with every order!

will keepod sponsor me?
we do not offer sponsorship at this time. 

would keepod like to advertise?
keepod does not advertise at this time.

how keepod is operating?
anytime you buy a keepod product, we give a pc to a student living in a low income community. 1 to 1 for any purchase.

how is that possible?
keepod created the technology to allow this (aka the $7 pc), and Keepod manage the projects directly so every dollar gets to the right place. At this time, keepod is running projects in more then 25 countries around the world. 100% independent, private, and free from external influence.

why keepod is focusing on computer access? 
access to free information, communication, and opinions, is a primary tool that can help people make better decisions for themselves and for our planet. today, 70% of our world still doesn’t have access to free information. we can continue to do baby steps marching our well fed streets or, understand that the absolute majority of the world is ignorant about critical emergencies. our only chance for a massive change is rooted in the education of the unserved next generation.

where can i see the keepod impact projects?
the keepod twitter account is where we document our progress.  

where can i learn more about the keepod $7 pc?
for details check here.  

can my school or charity partner with Keepod? 
any education or non-profit organisation can apply to receive keepod devices from us. apply here


when will my order ship?
orders are processed and shipped Monday-Friday, approximately 1-4 business days after the order is placed.

how will my order be shipped?
all orders are shipped with standard eco-post service and takes an average 5-20 days to deliver.

do you ship internationally? will I be charged duties and taxes?:
yes. any customs or import duties are charged once the parcel reaches its destination country. these charges must be paid by the recipient of the parcel. unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary from country to country.

what is my order status?
you will receive an e-mail confirmation with a tracking number once your order has been processed. please allow for 24-48 hours for tracking information to become available.

what happens if my order is returned?
if the carrier returns your order to us because the address is undeliverable or there was an error in the address when it was entered on keepod.com, we will contact you for further instruction.

my package never arrived! tracking says my package was delivered but I can’t find it.
Contact the mail service provider you selected at checkout, they are responsible for the delivery of your package. You can submit a claim for missing mail, or call customer service to get the details of your package and delivery.

returns & refunds 

can I return an item for exchange or return?
all sales are final. we do not allow order cancellations, issue refunds, or offer exchanges. If your order arrives damaged, please contact support.keepod.com

what if I gave the wrong shipping address?
please contact support.keepod.com if you have provided the incorrect shipping address. we cannot guarantee changes.

terms & conditions

we considers our customers account information to be private and confidential.
please review our privacy policy.

purchase for personal use only
keepod products may be purchased for personal/edu use only and not for resale. by placing your order, you certify that you are purchasing products for personal/edu use and not for resale. we reserve the right to refuse orders for any reason and without explanation. you may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with keepod.com.

copyright and trademarks
all content of our website including text, graphics, logos, buttons, icons, images and software is property of Keepod Ltd. and is protected by UK and International copyright laws. Use of the website is for personal purposes and any other use of the website including but not limited to reproduction and internet links, is strictly prohibited without our prior written consent.

terms of use
by using our website, you agree to the terms of use. we may change or update these terms at any time so please check this page regularly. we do not represent or warrant that the information on our website is accurate, complete, or current. this includes, but is not limited to, pricing and availability. we reserve the right to correct any errors or omissions and to change or update information at any time and without prior notice.